Shipping & Returns Policy

At HYN Swimwear, we’re committed to making your shopping experience as seamless as possible. Below you’ll find all the details about our shipping options and straightforward return process designed with your D-F cup confidence in mind.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two shipping options to suit your needs:

Note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide except to certain Asian countries and remote areas.

International Shipping

International customers are responsible for any customs duties, taxes, or fees that may apply. These charges are determined by your local government and are not included in your order total.

Returns & Exchanges

We want you to feel absolutely beautiful in your HYN swimwear. If you’re not completely satisfied, you may return or exchange your items within 15 days of delivery.

Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Swimwear that has been worn or tried on without protective undergarments
• Items without original tags attached
• Final sale items (clearly marked on product pages)

How to Return or Exchange

Step 1: Initiate Your Return/Exchange

Email our customer happiness team at [email protected] within 15 days of receiving your order with the following information:

Step 2: Pack Your Items

Once approved, carefully pack your items in their original packaging with all tags attached. Include a copy of your order confirmation or packing slip.

Step 3: Ship Your Return

Ship your return to:

HYN Swimwear Returns
4224 Marcus Street
Scottsboro, US 35768

We recommend using a trackable shipping method as you are responsible for the package until it reaches us.

Refund Information

Once we receive and inspect your return:

• Timing: Refunds are processed within 5-7 business days
• Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
• Amount: You’ll receive the item price minus original shipping costs

Exchange Information

• We’ll ship your new item once we receive and process your return
• If the new item costs more, you’ll need to pay the difference
• If it costs less, we’ll refund the difference
• Standard shipping rates apply for exchange shipments

International Returns

Customers outside the US:

• You are responsible for all return shipping costs and any customs fees
• We cannot refund original shipping costs for international orders
• Please mark the package as “Returned Goods” to avoid additional customs charges

Damaged or Incorrect Items

If you received a damaged or incorrect item:

• Contact us within 3 days of delivery at [email protected]
• Include photos of the damage or incorrect item
• We’ll cover return shipping and send a replacement immediately